Friday, September 19, 2008
Notice about Adobe Flash Player and A2J Author
Minimum requirements for A2J Author: A2J Author requires that at a minimum Adobe Flash Player version 8 is running from whatever internet browser program is being used. Thus, if you use both Internet Explorer and Mozilla Firefox, you need to make sure you are running the current version of Flash, or at least version 8 of Flash, with either internet browser. You should have no problem running A2J Author with a later version of the Flash Player installed. To determine what version of Flash you are running in each browser. Open the browser and go the following web address: http://www.macromedia.com/software/flash/about/. The website will indicate what version you have installed.
Flash Player Version 8 Pervades the Market of Internet Users in the U.S.: It should be noted that Flash version 8 pervades roughly 98.9% of the market of users in the US/Canada. So, it is not likely that end-users will run into issues with running an A2J Guided Interview, as many internet users will most likely have upgraded to Flash version 8 in order to view various other sources on the internet. See http://www.adobe.com/products/player_census/flashplayer/version_penetration.html.
Worldwide Ubiquity of Adobe Flash Player by Version — June 2008 |
|||||
Flash Player 6 |
Flash Player 7 |
Flash Player 8 |
Flash Player 9 |
Flash Player 9.0.115* |
|
Mature Markets1 |
No longer surveyed |
99.0% |
98.7% |
97.7% |
81.7% |
US/Canada |
No longer surveyed |
99.1% |
98.9% |
97.8% |
83.3% |
No longer surveyed |
98.5% |
97.9% |
96.5% |
78.6% |
|
No longer surveyed |
99.3% |
99.3% |
98.8% |
81.3% |
|
Emerging Markets3 |
No longer surveyed |
97.3% |
97.1% |
96.2% |
82.4% |
*Flash Player 9 Update 3, released on 12/4/2007, introduced H.264 video and HE-AAC audio playback, multi-core support, hardware scaling of HD quality full-screen video and component caching. Includes v9.0.115 and v9.0.124.
Recommendations: Despite the pervasiveness of Flash Player 8, we have received some reports of people not being upgraded to Flash version 8, thus encountering difficulty with running A2J Author. It is recommended that a notice be posted on your websites informing users that they must be running Flash version 8 in order to use A2J Author. This can quite easily be done by a brief statement to that effect and provision of a link to the Adobe Flash Player download site at http://www.adobe.com/products/flashplayer/
Unique issue with Internet Explorer 7: It has also been noted that a unique problem has arisen with the use of Internet Explorer and Adobe Flash Player. A small percentage of users that have recently upgraded to Internet Explorer 7 have experienced a corruption of their Flash Player program files. The remedy is to uninstall Flash Player and then reinstall..
Rachel R. Medina
Manager
Center for Access to Justice & Technology
Chicago-Kent College of Law
rmedina@kentlaw.edu
Ph: (312) 906-5331
